What we do

Nicholas John Stoop, trading as Warwick Risk Management (“Warwick Risk Management”) has FCA permission to perform regulated claims management activities. Warwick Risk Management’s authorisation is recorded on the website https://register.fca.org.uk/ under the Firm Reference Number: 835571.

We help clients by providing consultancy work and independent expert reports about complex financial products.  Our work is technical and specialised in nature, based on extensive experience as a practitioner in the professional market for the financial products. 

Warwick Risk Management does not assist with PPI claims or with any matters not related to complex financial products.  We do not pay referral fees to any law firm or to any other person.

How do we pursue your claim?
  • Contact: When you contact us, we carry out an initial assessment of your potential claim based on the information you have provided. We do not charge for this initial assessment.  We may discuss the matter with you on the telephone.  We may consider that you do not have a viable claim, in which case the discussion is likely to end there.
  • Assessment: If we consider that you may have a viable claim, then we may ask you to provide us with further information and documentation, in order to complete a more detailed assessment.
  • Letter of Engagement:  Should you be minded to instruct us, then we will send you a draft Letter of Engagement your consideration.  This letter will outline the work that we propose to carry out and our fee structure.  At this stage, there will be no commitment on your part to sign the Letter of Engagement or to proceed with your claim.  The letter will refer you to this pre-contract information.
  • What we will do:  In general, our work consists of consultancy, historical valuations and expert reports to be submitted to complaints departments, the FCA, the Financial Ombudsman Service and other bodies and/or expert reports which may be used in the context of litigation.  The specific work that we will undertake will depend upon your specific requirements.
What steps will you need to take?

We shall ask you to supply all background information necessary for due completion of the specified assignment, as set out in the Letter of Engagement.

Keeping you up to date

We will keep you up to date on a regular basis by email, letter and telephone. We pride ourselves on our approachability and welcome any enquiries that can be made through:

Our Fees

Hourly rate

We normally undertake work according to the hourly rate specified in the Letter of Engagement, in which case we shall provide you with a statement on an ad hoc or monthly basis, as required.

“No win, no fee” agreements

In exceptional circumstances, we may agree to undertake work on a “no win, no fee” basis, either through a Conditional Fee Agreement (“CFA”) or a Damages-based Agreement (“DBA”).  This means that if your claim is successful, as defined in the relevant CFA or DBA signed between us, then you will be liable for Our Fees and for the Success Fee (as defined in the relevant agreement).  If your claim is not successful, as defined in the relevant agreement, then you will not be liable for Our Fees or the Success Fee.  Conditional Fee Agreements and Damages-based Agreements are further described below.

Conditional Fee Agreements

If we have agreed to a CFA and your claim is successful, as defined in the CFA signed between us, then you will be liable for Our Fees and for the Success Fee (as defined in the relevant agreement).  The Success Fee is normally 100% of Our Fees (inclusive of VAT, if applicable), although a lower uplift percentage may be agreed in some circumstances.

Some examples:

  • If your claim is successful and Our Fees are recorded at £1,000 (inclusive of VAT, if applicable), with a 100% uplift percentage, then you will be liable to pay us £2,000 (inclusive of VAT, if applicable);
  • If your claim is successful and Our Fees are recorded at £3,000 (inclusive of VAT, if applicable), with a 100% uplift percentage, then you will be liable to pay us £6,000 (inclusive of VAT, if applicable);
  • If your claim is successful and Our Fees are recorded at £10,000 (inclusive of VAT, if applicable), with a 100% uplift percentage, then you will be liable to pay us £20,000 (inclusive of VAT, if applicable).
  • If your claim is not successful, as defined in the CFA, then you will not be liable for Our Fees or for the Success Fee.

Damages-based Agreements

If we have agreed to a DBA and your claim is successful, as defined in the DBA signed between us, then you will be liable to pay the Success Fee (as defined in the relevant agreement).  The Success Fee is normally a percentage (between 10% and 50%) of the compensation amount recovered.  For avoidance of doubt the Success Fee is inclusive of VAT, if applicable.  The level of percentage will be agreed according to a number of factors, including the quantum of the claim, the prospects of success and the amount of work expected to be involved.

Some examples:

  • If your claim is successful and the compensation amount recovered is £1,000 and the agreed Success Fee is 10% of the compensation amount recovered, then you will be liable to pay us £100 (inclusive of VAT, if applicable);
  • If your claim is successful and the compensation amount recovered is £1,000 and the agreed Success Fee is 50% of the compensation amount recovered, then you will be liable to pay us £500 (inclusive of VAT, if applicable);
  • If your claim is successful and the compensation amount recovered is £3,000 and the agreed Success Fee is 10% of the compensation amount recovered, then you will be liable to pay us £300 (inclusive of VAT, if applicable);
  • If your claim is successful and the compensation amount recovered is £3,000 and the agreed Success Fee is 50% of the compensation amount recovered, then you will be liable to pay us £1,500 (inclusive of VAT, if applicable);
  • If your claim is successful and the compensation amount recovered is £10,000 and the agreed Success Fee is 10% of the compensation amount recovered, then you will be liable to pay us £1,000 (inclusive of VAT, if applicable); and
  • If your claim is successful and the compensation amount recovered is £10,000 and the agreed Success Fee is 50% of the compensation amount recovered, then you will be liable to pay us £5,000 (inclusive of VAT, if applicable).
  • If your claim is not successful, as defined in the DBA, then you will not be liable for the Success Fee.
Cancellation

Once the Letter of Engagement has been signed there is a 14 days’ ‘cooling off’ period during which you may cancel the agreement and be entitled to a refund of any payments made.

You may also cancel at any time after the 14-day period without paying any termination fee.  However, if the claim is withdrawn at your request, we reserve the right to charge you Our Fees incurred in pursuing the claim up to the point of withdrawal.   If you have a CFA or DBA with us, we reserve the right to be paid the Success Fee if your claim is ultimately successful (as defined in the relevant CFA or DBA).

We may end any agreement if you enter into bankruptcy proceedings before your claim is resolved. If this happens, we will be entitled to recover Our Fees up to the date of your entering into the bankruptcy proceedings.  We will also retain the right to be paid the Success Fee, if applicable.

Complaints

We aim to provide a professional service and endeavour to give satisfaction to our clients.  However, we would treat any complaints extremely seriously, according to our Complaints Policy detailed here. 

Should you have any complaint then please contact us by email (info@warwickriskmanagement.com) or by post at 42a Gunter Grove, London SW10 0UJ or by telephone: 0207 602 6901. 

Can you pursue the case yourself?

You do not have to use a company to pursue your claim.  You may present the claim for free, either against whom you wish to complain or to the Financial Ombudsman Service (subject to eligibility).  We recommend that, before instructing us, you should first check whether you have any other means of pursuing your claim, including by using legal expenses insurance (if applicable) or another dispute resolution service (if applicable).

Important information

Before we undertake any work for you, you will be required to sign a Letter of Engagement with us.